Contact us

If you have a question that's not answered in our FAQs, need support whilst on holiday or would like to place a booking, our dedicated teams are here for you.

On holiday support

Property specific contacts can be found in your arrival email and online account.

If you require further assistance, please call 0333 015 1348

Opening hours
Monday - Friday: 9am - 8pm
Saturday: 9am - 6:30pm
Sunday: 10am - 6:30pm

Bank Holidays: 10am - 6pm

Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm

Email holidaysupport@originalcottages.co.uk

To live chat with us, please use the green button to the bottom right of your screen.

Bookings team

0333 015 1308

Opening hours
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm

Bank Holidays: 10am - 6pm

Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm

Email: bookings@originalcottages.co.uk

To live chat with us, please use the green button to the bottom right of your screen.

Customer services

0333 015 1328

Opening hours
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm

Bank Holidays: 10am - 6pm

Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm

Email: customerservice@originalcottages.co.uk

To live chat with us, please use the green button to the bottom right of your screen.

 

Press & media    

To arrange a journalist visit or for information on specific properties within our portfolio or high resolution images please email press@travelchapter.com

 

Our local offices

Abersoch

Address:

Stryd Fawr, Abersoch, Pwllheli, LL53 7DT

Office phone:

01758 740992

Office Opening Hours:

Mon, Tues, Thurs: 10.00-16.00
Weds: 13.00-16.00
Fri, Sat: 10.00-17.00
Sun: Closed

Bakewell

Address:

Cambridge House, North Church Street, Bakewell, Derbyshire, DE45 1DB

Office phone:

01629 709770

Office Opening Hours:

Mon - Sat: 10.30-16.00
Sun: Closed

Beer

Address:

The Old Dairy, Beer, Devon, EX12 3JA

Office phone:

01297 23221

Office Opening Hours:

Mon, Weds, Fri, Sat: 
10.00-13.00, 14.00-16.00
Tues, Thurs, Sun: Closed

Braunton

Address:

2 The Square, Braunton, Devon, EX33 2JB

Office phone:

01271 813777

Office Opening Hours:

Mon-Sat: 10.00-16.00
Sun: Closed

Dartmouth

Address:

6-7 Hauley Road, Dartmouth, Devon, TQ6 9AA

Office phone:

03332 020899

Office Opening Hours:

Mon, Tue, Wed, Fri, Sat:
10.00-12.00, 13.00-16.00
Thur, Sun: Closed

Fowey

Address:

24b Station Road, Fowey, Cornwall, PL23 1DF

Office phone:

01841 533331

Office Opening Hours:

Mon, Tue, Thur, Fri, Sat: 
10.00-12.00, 13.00-16.00
Weds, Sun: Closed

Holkham

Address:

Hill Farm Barn, Holkham, Norfolk, NR23 1AD

Office Opening Hours:

Mon-Sat: 09.00-17.00
Sun: Closed

Looe

Address:

The Quay, West Looe, Cornwall, PL13 2ES

Office mobile phone:

07970 317355

Office phone:

01841 533331

Office Opening Hours:

Mon, Tues, Weds, Fri, Sat: 
10.00-13.00, 14.00-16.00
Thurs, Sun: Closed

Mumbles

Address:

101 Newton Road, Mumbles, Swansea, SA3 4BN

Office phone:

03330 151308

Office Opening Hours:

Mon, Tues, Thurs: 10.00-16.00
Fri, Sat: 10.00-17.00
Sun: Closed

Porthleven

Address:

Fore Street, Porthleven, Cornwall, TR13 9HL

Office phone:

03332 020899

Office Opening Hours:

Mon, Tues, Thurs, Fri, Sat: 
10.00-16.00
Weds, Sun: Closed

Salcombe

Address:

1 Island Street, Salcombe, Devon, TQ8 8DP

Office phone:

03332 020899

Office Opening Hours:

Mon-Sat: 10.00-13.00, 14.00-16.00
Sun: Closed

Saundersfoot

Address:

4 The Strand, Saundersfoot, Pembrokeshire, SA69 9ET

Office phone:

01834 812791

Office Opening Hours:

Mon, Tues, Thurs: 10.00-16.00
Wed: 13.00-16.00
Fri: 10.00-17.00
Sat: 09.00-17.00
Sun: Closed

Seahouses

Address:

Original Cottages Northumberland, 25a Main Street, Seahouses, Northumberland, NE68 7RE

Office phone:

03332 020899

Office Opening Hours:

Mon-Tue: 10.30-16.00
Wed: Closed
Thu-Sat: 10.30-16.00
Sun: Closed

Southwold

Address:

19 Market Place, Southwold, Suffolk, IP18 6EA

Office phone:

01502 722717

Office Opening Hours:

Mon-Tue: 09.00-17.00
Wed: Closed
Thu-Fri: 09.00-17.00
Sat-Sun: Closed

St Ives

Address:

St Ives Holidays, Questmap Business Park, Poniou Way, Long Rock, Cornwall

Office phone:

01841 533331

Office Opening Hours:

Mon-Sat: 10.00-16.00
Sun: Closed

Swanage

Address:

137a High Street, Swanage, Dorset, BH19 2NB

Office phone:

03332 020899

Office Opening Hours:

Mon, Tue, Wed, Fri, Sat: 10.00-16.00
Thur, Sun: Closed

Windermere

Address:

Unit 1 - 3, Elleray Corner, College Road, Windermere, Cumbria

Office phone:

01539 437417

Office Opening Hours:

Mon-Sat: 10.30-16.00
Closed Sundays