Contact us
If you have a question that's not answered in our FAQs, need support whilst on holiday or would like to place a booking, our dedicated teams are here for you.
On holiday support
Property specific contacts can be found in your arrival email and online account.
If you require further assistance, please call 0333 015 1348
Opening hours
Monday - Friday: 9am - 8pm
Saturday: 9am - 6:30pm
Sunday: 10am - 6:30pm
Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm
Email holidaysupport@originalcottages.co.uk
To live chat with us, please use the green button to the bottom right of your screen.
Bookings team
0333 015 1308
Opening hours
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm
Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm
Email: bookings@originalcottages.co.uk
To live chat with us, please use the green button to the bottom right of your screen.
Customer services
0333 015 1328
Opening hours
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm
Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm
Email: customerservice@originalcottages.co.uk
To live chat with us, please use the green button to the bottom right of your screen.
Press & media
To arrange a journalist visit or for information on specific properties within our portfolio or high resolution images please email press@travelchapter.com
Our local offices
Office Opening Hours:
Bakewell
Address:
Cambridge House, North Church Street, Bakewell, Derbyshire, DE45 1DB
Office phone:
01629 709770Office Opening Hours:
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Holkham
Address:
Hill Farm Barn, Holkham, Norfolk, NR23 1AD
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Looe
Address:
The Quay, West Looe, Cornwall, PL13 2ES
Office mobile phone:
07970 317355Office phone:
01841 533331Office Opening Hours:
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Saundersfoot
Address:
4 The Strand, Saundersfoot, Pembrokeshire, SA69 9ET
Office phone:
01834 812791Office Opening Hours:
Seahouses
Address:
Original Cottages Northumberland, 25a Main Street, Seahouses, Northumberland, NE68 7RE
Office phone:
03332 020899Office Opening Hours:
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St Ives
Address:
St Ives Holidays, Questmap Business Park, Poniou Way, Long Rock, Cornwall
Office phone:
01841 533331Office Opening Hours:
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Windermere
Address:
Unit 1 - 3, Elleray Corner, College Road, Windermere, Cumbria
Office phone:
01539 437417Office Opening Hours: